FAQ

Frequently Asked Questions

 

1. What is DSG Cosmetics?
DSG Cosmetics is a luxury beauty brand crafted for makeup enthusiasts who demand high-performing, quality products.

2. Where do you ship?
We currently ship within the United States only.

3. How much is shipping?
We offer flat-rate shipping for $6.99 on all orders.
Orders over $35 ship free.

4. How long does it take to process and ship my order?
Orders are processed within 1-2 business days. After that, delivery typically takes 2–3 business days via USPS Priority Mail.

5. Can I return or exchange my order?
Due to the nature of our products and for sanitary reasons, all sales are final. If your order arrives damaged or incorrect, please contact us within 48 hours of delivery.

6. Will I get a tracking number?
Yes! Once your order is shipped, you'll receive a tracking number via email so you can follow your package.

7. Are your glosses sticky?
Not at all — our glosses are formulated to feel smooth, hydrating, and lightweight, with a luxurious shine.

8. Are your products cruelty-free?
Yes! DSG Cosmetics is proudly cruelty-free and not tested on animals.